Customer Feedback Survey

Customer Company Name:

Reviewer:

Date:

Wagstaff Employee Name and Specialty:

 

Please provide feedback on your recent Wagstaff Service:

1. Did the Technical Service person follow all safety protocols at your site?

Y N NA

2. Did the Technical Service person provide safety improvement recommendations, as appropriate?

Y N NA

3. Did the Technical Service person demonstrate knowledge and skill with Wagstaff Technology?

Y N NA

4. Did the Technical Service person demonstrate knowledge and skill in the casting process?

Y N NA

5. Was the Technical Service person on time to the work site each day?

Y N NA

6. Did the Technical Service person provide 100% attention to the work at hand?

Y N NA

7. Did the Technical Service person treat everyone with respect and dignity?

Y N NA

8. Was the Technical Service person friendly and professional?

Y N NA

9. Did the Technical Service person provide process improvement recommendations, as appropriate?

Y N NA

10. Did the Technical Service person work sufficient time each day to balance your needs and everyone's
      safety by being alert on the job site?

Y N NA

 

Any suggestions for improvement?

 

Would you like this Technical Service Person back in the future if you have need?

Wagstaff, Inc.
3910 North Flora Road
Spokane Valley, WA 99216 USA
Phone: 1(509) 922-1404
Fax: 1(509) 924-0241

info@wagstaff.com


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