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FAQ Where can Wagstaff equipment be purchased? Wagstaff has a network of Area Managers in strategic locations around the world. In addition Wagstaff utilizes local representatives in certain locations. Visit our Contact Wagstaff page for contact information for the nearest Area Manager to your location. Where can I learn more about Molten Metal safety? There are many resources for learning about molten metal safety. One of the best resources is the Aluminum Association. Wagstaff's Technical Service Group can assist in finding information. What technical support does Wagstaff offer? Wagstaff operates a network of technical service engineers around the world to provide field support and training to users of Wagstaff equipment. In addition, Wagstaff has specialists on staff at the corporate headquarters to provide additional support when needed. Can I purchase replacement parts from other manufacturers? Wagstaff recognizes the importance of the cost and availability of replacement parts in operating a casthouse. Specialized replacement components, such as casting rings, should be purchased from Wagstaff to ensure proper operation of equipment. Many other replacement components can be purchased from your local suppliers. Contact your Wagstaff Area Manager or Wagstaff Customer Service Representative for more information. How can I find contact information about Wagstaff, Inc.? See the "Contact Wagstaff" page What are typical lead-times for Wagstaff equipment? Contact your Wagstaff Area Manager or Wagstaff Customer Service Representative for current lead times. Can we upgrade our existing Wagstaff equipment? Wagstaff designs equipment with upgrades in mind. Whenever possible we provide a path for upgrading to new features and technologies. Contact your Area Manager or Technical Service Representative for specific information about your equipment. Does Wagstaff offer turnkey casthouses? Wagstaff specializes in direct chill (D.C.) casting technology and equipment. Wagstaff works with several different companies around the world that are capable of providing turn-key casthouse solutions. Where can we get help with economic justification for new casting equipment? Wagstaff has developed several programs to determine economic justification of billet casting technologies, ingot casting technologies and casting machines. Your Wagstaff Area Manager can assist you.
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